Services

I help small businesses streamline operations, enhance customer experience, and create seamless workflows so they can grow efficiently. Whether you're just starting out or scaling up, I provide tailored solutions that make running your business simpler, smoother, and more effective.

I offer three service plans designed to fit different business needs and budgets:

💡 Basic Plan → Get the essential tools and structure to set a strong foundation.

📈 Professional Plan → Optimize and implement systems for efficiency and growth.

🏆 Premium Plan → Fully customized, hands-on support for advanced business needs.

Each plan includes ongoing support to ensure a smooth transition after project completion.

To accommodate diverse business needs and budgets, I’ve structured my services into three comprehensive tiers. Each plan builds upon the previous, ensuring flexibility and scalability to suit various levels of complexity and support.

Inquire for pricing details.

Basic

Best for small businesses or startups needing foundational support.

    • Basic customer service guidelines & policies tailored to your industry.

    • Setup of appointment scheduling & issue resolution workflows.

    • Recommendations for software tools to support business operations (no implementation included).

    • A simple onboarding checklist & standard operating procedures (SOPs).

    • Basic training materials for internal use (e.g., team guides & scripts).

    • Migration or setup of a basic website (contact forms, service pages, essential business information).

    • Testing for functionality & usability to ensure a smooth experience for visitors.

    • Basic logo design & color palette to establish a visual identity.

    • Brand guidelines for consistency across all touchpoints.

  • 2 weeks of post-project support for minor updates & troubleshooting.

  • 4–6 weeks

Professional

Best for established businesses seeking to enhance operations, streamline workflows, and build a stronger brand presence.

    • Development of comprehensive customer service frameworks (SOPs, escalation procedures).

    • Workflow automation for invoicing, client communication, and appointment scheduling.

    • Software setup & basic integration (e.g., CRM, project management tools).

    • A custom onboarding process with step-by-step training modules and interactive checklists.

    • Team role definitions and collaboration workflows to ensure clarity in responsibilities.

    • Migration or setup of a fully optimized, mobile-responsive website with advanced functionality.

    • Integration of appointment booking systems or basic eCommerce features.

    • Basic SEO optimization to improve visibility in search engines.

    • A comprehensive brand identity package (typography, logo variations, visual elements).

    • Marketing messaging framework to align brand voice with customer engagement.

  • 4 weeks of post-project support, including troubleshooting, system adjustments, and one follow-up training session.

  • 6–8 weeks

Premium

Best for businesses with complex needs requiring tailored solutions, long-term support, and scalability.

    • End-to-end implementation of customer service systems with refined workflows.

    • Ongoing monitoring & optimization based on customer feedback & performance metrics.

    • Advanced software integrations & custom tool configurations to improve efficiency.

    • Scalable onboarding frameworks designed for large teams.

    • Multi-tiered training programs, including interactive training modules, compliance protocols, and video tutorials.

    • Payroll & administrative system integration for streamlined HR operations.

    • Full-scale website development with advanced features (e.g., online payments, analytics, lead capture).

    • Comprehensive testing, user acceptance testing (UAT), and post-launch support.

    • SEO strategy & implementation for ongoing traffic growth.

    • Full-service brand strategy including positioning, storytelling, and messaging framework.

    • Digital marketing plan with performance tracking & audience insights.

    • Advanced SEO services (keyword research, content strategy, and on-page optimization).

  • 8 weeks of post-project support, including regular check-ins, advanced troubleshooting, and a personalized performance review.

  • 8–12 weeks (customized to project needs).